Frequently asked questions
We’ve gathered answers to some of the most common questions our customers ask. Whether you’re curious about our services, policies, or simply want to know what to expect, this section is here to help. If you don’t find the information you’re looking for, please feel free to get in touch with us directly.
Contact usWhat industries is OAKLINE workwear designed for?
OAKLINE hi-vis workwear is specifically engineered for UK sectors such as rail, construction, logistics, and utilities. All garments meet the relevant safety standards, including EN ISO 20471 and RIS-3279-TOM for rail.
Are OAKLINE garments compliant with UK safety standards?
Yes. Our OAKLINE PRO range is fully certified to EN ISO 20471 Class 3 and, where applicable, RIS-3279-TOM for rail use. We also include flame-resistant and waterproof options for specialist environments.
Do you offer bulk pricing for companies or contractors?
Absolutely. We offer competitive trade pricing for bulk hi vis orders — ideal for kitting out entire site teams, warehouses, or infrastructure crews. Contact us directly or visit our “Become a Distributor” page.
Can I add my company logo to OAKLINE hi vis clothing?
Yes, we offer high-quality branded hi vis workwear. You can customise jackets, vests, t-shirts and bodywarmers with your company logo. We also provide sample swatches on request.
How long does delivery take?
Standard UK delivery is 48 hours from dispatch. We also offer next-day delivery for orders placed before 11am, available at a premium rate. All items are shipped from our UK base.
What’s your returns and exchange policy?
We accept returns on unbranded items within 30 days. A 20% restocking fee applies. Exchanges for alternative sizes are subject to a 10% fee, and customers must cover return shipping. Branded garments are non-refundable.
Do your hi vis jackets and t-shirts fit true to size?
Yes — our garments are based on standard UK sizing, refined through years of distributor feedback. Size guides are available on each product page. For team orders, we recommend sampling first.
Who are your trusted distributors?
OAKLINE collaborates with select PPE suppliers and distributors throughout the UK. You can find our trusted partners on the “Where to Buy” page to access the best rates and support.
What makes OAKLINE different from other hi vis suppliers?
We’ve spent over a decade listening to end users. OAKLINE fills the gap between overpriced premium gear and poor-quality basics — offering modern, comfortable, and compliant workwear at honest prices.
Is OAKLINE launching new products soon?
Yes! We’re actively developing new hi vis ranges — including trousers and flame-resistant layers — with a focus on better fits, technical fabrics, and industry-specific features. Watch this space or sign up for updates.